Repair warranty
Addresses an issue connected with the supplied part or completed repair, subject to inspection and the invoice terms.
Warranty supportYour warranty and consumer rights
V0LT WARRANTY
Need help with a repair or product?
Repair and product warranties can differ. The invoice identifies the supplied part, completed service and applicable voluntary warranty. Australian Consumer Law rights remain available independently.
Check your next step
Choose what happened.
This tool explains the likely next step. It does not replace inspection or determine legal rights automatically.
Repairs, products and your rights
Product warranty
New, refurbished and accessory products can have different voluntary warranty periods and supplier processes.
Australian Consumer Law
Automatic consumer guarantees operate independently and cannot be removed by a voluntary warranty period.
MAKE A CLAIM
How to ask for help
Invoice, repair number or order number.
Explain when it started and what has changed.
The device or product may need testing.
Repair, replacement, refund or other appropriate outcome.