Phones & tabletsiPhone, Android and more
DATA RECOVERY
Lost files? Stop using the device first.
Don’t keep restarting, updating or testing it. Tell us what happened before bringing it in. We’ll explain the next step.
Computers & drivesHDD, SSD and external storage
Tell us which files you needPhotos, documents or other important files
Australia-wide helpMail-in enquiries across Australia
What do you need files recovered from?
We’ll check the device and what happened before explaining the recovery options.
PHONE & TABLET
Phone and tablet recovery
For phones that won’t turn on, damaged boards, broken screens or storage you can’t access.
Learn more
SSD & HARD DRIVE
SSD and hard-drive recovery
For missing files, drives that won’t open and faulty SSDs or hard drives.
Learn more
IMPORTANT FILES
Which files do you need most?
Tell us which photos, folders or documents you need most. Dates and file names help.
Learn more
How recovery works.
We’ll explain the options and cost before you agree to recovery work.
Tell us the device, what happened and which files you need.
We check whether the problem is with the files, the electronics or damage to the drive.
We’ll explain what we can try, the limits and the price before you agree.
We’ll copy any recovered files to the storage location agreed with you.
Australia-wide mail-in enquiries
Ask about data recovery
Need help getting your files back?
Send us the device model, what happened and which files you need.