You pay $0 for eligible standard labour.
- Diagnosis and device inspection
- Eligible standard technician labour
- Software fixes, setup and basic troubleshooting
- Testing, quality checks and basic cleaning
- Labour warranty where applicable
What’s free—and what you pay for
Buy the part. We’ll install it free.
For individual customers, diagnosis and eligible standard technician labour are $0. If a repair needs a paid part or another paid extra, you see the cost and approve it first.
Subject to appointment capacity, inspection and the exclusions below.
01Individuals onlyBusinesses use paid Business Care
02Parts approval firstNo paid part without approval
03By appointmentBook a time before visiting
Know what happens before you book.
You approve paid items first.
- Replacement parts and components
- Shipping, courier or paid pickup/drop-off where applicable
- Optional express priority
- Optional accessories or upgrades
Some work needs a separate quote.
- Business, office, school, bulk or reseller work
- Complex motherboard, donor-device or specialist work
- Specialist data recovery or external services
- Unsafe, abusive or impractical repair requests
Who is the repair for?
Choose personal or business repair.
Your part and installation price should be clear.
Your quote shows the V0LT part price and any approved extras. Standard installation is free on eligible parts.
Illustrative example only — actual parts and service scope depend on the device and inspection.V0LT EXAMPLEBattery replacementAPPROVAL
Diagnostic assessment$49$0
Standard labour$99$0
Battery part$42
Customer approves$42
Labour + diagnosis value$148 → $0
How can installation be free?
We earn from the parts and products we sell.
V0LT parts are sold at our retail prices. Eligible standard installation is included. We also sell accessories, used devices and other services.
Free standard installation does not mean parts, specialist work or every future repair are free.
What else should I know?
Before you book
You pay the V0LT retail price for the part. We’ll show the price and any extras before you agree.
May be considered at owner risk, but are not recommended and can be refused if compatibility, condition or safety cannot be established.
Swollen or damaged batteries, corrosion and unsafe devices may require a different handling path or paid parts before work can continue.
Motherboard cases, donor devices, specialist data recovery and external services may need separate approval and may sit outside free standard labour.
V0LT's voluntary free-labour offer and warranty wording do not remove rights that apply under Australian Consumer Law.